How to Restart the Samsung Device when Freezed or Hanged

When your Galaxy phone is constantly freezing or crashing it can be extremely frustrating. Fortunately, there are some troubleshooting steps to try that can help resolve your issue without having to send your phone in for a service. By simply rebooting/ restarting your phone or updating your software are a few things you can try to resolve your issue. If your device is still not responding try the following instructions:

Force a reboot on the Phone

Ensure your Galaxy device has a sufficient amount of battery power if you try to reboot your phone with a critical amount of charge it may not turn on after the reboot.

1Hold down the Volume Down Key and the Power Button simultaneously for 7 seconds.

2Your device will restart and display the Samsung logo.

Update Software Version

System updates can bring improvements that could fix your issue. To check if there is a software update available on your Galaxy phone launch your Settings > Software update > Download and install > Update Now.

Please Note: Devices stuck in Boot Loop:It is highly recommended to connect to a stable Wi-Fi network before downloading a new software update. Downloading via mobile networks may result in additional charges. Please ensure that your Mobile device has enough storage space before performing a Software Update.

Devices stuck in Boot Loop

If your Samsung device powers on, but won't load the operating system or only boots to the Samsung logo, this is a symptom of corrupted software. You'll need to bring (or send) your device into a service centre to have the operating system reinstalled to get your device working again. 

 

Get in touch with a Samsung Care expert at Chat India or call 1800 40 726786 4  OR   1800 5 7267864  (Toll Free in India)