Booking Delhi Metro Tickets on WhatsApp Easily in No Time: A Comprehensive Guide

Booking Delhi Metro Tickets on WhatsApp Easily in No Time: A Comprehensive Guide

The Delhi Metro Railway Corporation (DMRC) has introduced this convenient feature to enhance your travel experience. Whether you’re a daily commuter or an occasional traveler, booking your metro tickets via WhatsApp is now hassle-free. Let’s dive into the details:

Book a Delhi Metro Ticket on WhatsApp Mobile

  1. Start a Chat with the DMRC Official Chatbot:
    • You can initiate a chat with the DMRC official Chatbot in one of the following ways:
      • Click this link.
      • Save the chatbot’s number: +91 9650855800.
      • Scan this QR code and start a new chat.
  2. Agree to Terms and Privacy:
    • To chat with the WhatsApp business profile, you’ll need to agree to the updated terms and privacy.
  3. Initiate the Chat:
    • Send a simple “Hi” to start the conversation.
  4. Choose Your Preferred Language:
    • Select either Hindi or English as your preferred language.
  5. Using the DMRC Chatbot, You Can:
    • Buy new tickets.
    • Retrieve details about your past journeys.
    • Retrieve your existing tickets.
  6. Book Your Ticket:
    • To book a ticket for your Delhi Metro travel, select the “Buy Ticket” option.
  7. Continue with the Process:
    • Tap the “Click Here” button (please note that this link will expire after a few minutes).
  8. Select Your Metro Line:
    • On the redirected page, choose between the following lines:
      • Airport Line: For the Airport Express line from New Delhi to Dwarka Sector 21.
      • DMRC Line: All other lines except the Airport line.
  9. Choose Source and Destination Stations:
    • Select your source and destination stations from the list.
    • Specify the number of tickets you want to purchase (up to 6 tickets at once).
  10. Review Your Ticket Summary:
    • Continue to see a summary of your selected tickets.
  11. Payment Options:
    • You can make the payment using any of the following methods:
      • UPI: No transaction fee is levied for UPI payments.


  • Q. My Payment Failed, When Will I Get My Refund for the Tickets?
  • Q. Why Am I Not Able to Book Delhi Metro Tickets on WhatsApp?
  • Q. For How Long Is the Metro QR Code Valid?
  • Q. How Can I Exit from the Metro When My Phone Is Dead or Lost with the QR Ticket?

Wrapping Up:

The DMRC’s WhatsApp-based ticketing system aims to serve the growing number of daily travelers. With a record-breaking 71 lakh passengers on September 4th, 2023, the Delhi Metro continues to break its own passenger journey records. So, next time you’re planning a metro ride, give the DMRC WhatsApp chatbot a try and enjoy a seamless ticket booking experience! 🚇📱